International roaming not available for US carriers (Update: Verizon statement)

Edgar Cervantes / Android Authority

TL;DR

International roaming is unavailable to many people who subscribe to US carriers.
The outage affected people in various countries around the world.
AT&T and T-Mobile have not yet commented on the matter, while Verizon has confirmed that some international roaming users are experiencing problems.

Update June 27, 2024 (07:20 ET): Verizon released a statement regarding international roaming issues, confirming problems for some of its users:

Some customers traveling abroad experience service issues. Phone calls and data sessions are successful approximately 70 percent of the time. Our teams are actively working with our roaming provider to resolve this issue.

The rest of the article is as follows.

Original article, June 27, 2024 (04:56 ET): The roaming feature is one of the most important features for travelers, allowing users to stay connected without having to switch to a local SIM or eSIM. Unfortunately, it appears that international roaming is not available to many US carrier subscribers.

Social media users and Redditors have reported that international roaming is not available for AT&T, T-Mobile, and Verizon users. Users are facing multiple connectivity issues and unable to access calls, SMS and data with varying degrees of success.

The outage does not appear to be limited to any one country or region. Users have reported problems in countries such as China, Colombia, Egypt, various European countries, Kenya and Mexico.

We asked AT&T, T-Mobile and Verizon for a statement on the outage and its cause. We will update the article as soon as these companies contact us.

In the meantime, you can buy a local SIM card or try an international eSIM service like Airalo to meet your international data needs.

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